Refund policy
You are always welcome to return or exchange the products purchased at Little-Betty.com.
We want you to love what you’ve ordered, but just in case, you can return online purchases to Little-Betty through the mail.
We will happily issue a return or exchange within 30 days of delivery, provided the item is new, still in its original packaging with tags, and has not been worn or washed.
All sales are final after 30 days.
REFUND OPTION
We offer several methods of compensation for a returned item if the product is undamaged and the package is in proper condition:
1. Money refund. We will return the cost of the item you spent to purchase.
2. Gift card. We will give a Gift card equal to the cost of the item to be used on our Site with another purchase.
How to Return a Purchased Item
There are two easy ways to start a return:
1. Visit our Returns page or click here.
2. Email support@little-betty.com
A $8.00 return shipping fee will be deducted from your credit.
You may return the item at your own expense. In this case, there are no deductions.
Please have your order ID and zip code handy to speed up the process.
What Happens Next
We will provide you with a return shipping label. Please repackage the returned items in either the original shipping bag or the packaging of your choice (make sure there are no other labels on it) and apply the shipping label.
A returned item will be inspected upon arrival.
If the condition of an item returned is inappropriate (e.g., tags have been removed, or there are signs of wear), and we’re unable to put it back into stock, we may not be able to accept your return and may have to send it back to you.
If the condition of a returned item is appropriate, you will receive compensation within ten business days, depending on the payment method you used for purchasing the returned item.
We will email you once the item(s) have been received and your refund has been processed.
Returning a Damaged or Faulty Item
We are sorry that you received a damaged or faulty item.
Please return this item to us as soon as possible so that we can process the refund. If you’re unable to return the item, please contact our Customer service at support@little-betty.com, and we’ll take care of you.
Please bear in mind that all items are inspected on return.
Returning an Incorrect Item
If one of the items you received isn't what you ordered, please send it back to us, and once inspected, we'll refund you as soon as it arrives back at our warehouse.
Responsible for returning
The customer will be responsible for returning all items. LITTLE-BETTY is not responsible for carrier delays or lost, theft, or misdirected shipments by the carrier.